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Last update: September 21, 2022
Thank you for your interest in PartyLite Gifts, Inc., PartyLite Worldwide, LLC, and/or PartyLite Gifts, Ltd., with a corporate office located at 600 Cordwainer Drive, Norwell, Massachusetts 02061 (together with such entities, affiliates, and subsidiaries, hereinafter “PartyLite”, “we”, “us, “our”). This Privacy Policy describes how we process and use personally identifiable information and sensitive information (hereinafter, “personal information” or “personal data”) that we collect and retain, including the types and categories of personal information that we collect, the purposes for which we use it, the types of third parties with whom we share it, and your rights and responsibilities you may have with respect to such personal information. This Privacy Policy applies to the personal information provided to us through any type of engagement or interaction between you and us, such as when you access or use www.partylite.com or www.partylite.ca (the “Site” or “website”).
Please read this Privacy Policy carefully. By providing us with personal information, or by using our Site, you agree to the terms and conditions set forth in this Privacy Policy. For any questions or concerns related to this Privacy Policy Please, please contact us in accordance with the instructions below.
US Privacy Shield
PartyLite complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Frameworks, (“Privacy Shield”) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union, the United Kingdom, and Switzerland, as applicable, to the United States in reliance on the Privacy Shield. PartyLite has certified to the Department of Commerce that it adheres to the Privacy Shield Principles with respect to such information. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.
PartyLite is responsible for the processing of personal data, defined as any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction, it receives, under the applicable Privacy Shield Framework, and, on occasion, subsequently transfers to a third party acting as an agent on its behalf. PartyLite complies with the Privacy Shield Principles for all onward transfers of personal data from the EU, the United Kingdom, and Switzerland, including the onward transfer liability provisions. A Privacy Shield organization has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. The Privacy Shield organization shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless the organization proves that it is not responsible for the event giving rise to the damage.
With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, PartyLite is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, PartyLite may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact the International Centre for Dispute Resolution at the American Arbitration Association, our U.S.-based third party dispute resolution provider (free of charge) at https://go.adr.org/privacyshield.html.
Under certain conditions, more fully described on the Department of Commerce’s Privacy Shield at https://www.privacyshield.gov/welcome, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
In compliance with the Privacy Shield Principles, PartyLite commits to resolve complaints about our collection or use of your personal information. EU, UK, and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact PartyLite’s Privacy Officer listed under Contact at the end of this Privacy Policy.
PartyLite has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU and Switzerland in the context of the employment relationship.
If you feel that PartyLite has not satisfactorily resolved your complaint or has failed to respond to your complaint within 45 days, you may bring your complaint to the attention of your local DPA within the European Economic Area (EEA). The DPAs will establish a panel to act as an independent dispute resolution body who will investigate and resolve complaints brought under the Privacy Shield free of charge to you. PartyLite commits to cooperate with this panel as an independent body to resolve disputes relating to its compliance with the Principles. PartyLite will comply with any advice given by DPAs where they take the view that specific action is necessary to comply with the Principles and will provide the DPAs with written confirmation that such action has been taken.
You can find the details of your local DPA authority here: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.
Your Responsibilities
You are permitted, and hereby agree, to only provide personal information to PartyLite if such personal information is accurate, reliable, and relevant to our relationship and only to the extent such disclosure will not violate any applicable data protection law, statute, or regulation or infringe upon any individual’s data privacy rights or privileges. If you provide PartyLite with any personal information about a third-party, you expressly represent that you have the full right and authority to submit the personal information to PartyLite and are in compliance with the requirements set forth in this Privacy Policy. You also agree to fully reimburse PartyLite for any damages, losses, or expenses that arise based on your violation of your warranties and responsibilities set forth in this Privacy Policy.
Collection of Personal Data
We collect personal data in various places on our Site and in other circumstances, in particular when:
Sometimes you may provide your personal data to us directly (e.g., when you contact us via our website, when you make a purchase, etc.), sometimes we anonymously collect it (e.g., using cookies to understand how you use our website) or sometimes we receive your data from other third parties acting as data processors (e.g., via our affiliates' websites when you are buying from an affiliate).
Types and Categories of Personal Information We Collect
We may collect personal information under a broad range of circumstances. Generally, we collect the following types of information directly from, or about, you:
Please do not provide us, in particular via the open fields in our website, sensitive information (such as data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation).
When we collect data through forms including electronic forms, we will indicate the mandatory fields via asterisks. Failure to provide the data marked with an asterisk could prevent you from accessing a product or a service, and you agree that PartyLite will not be liable or otherwise responsible for any actions resulting therefrom.
Purposes of Personal Data Processing
PartyLite may use personal information for several business and administrative purposes, or to further our legal or other business interests. Generally, we use personal information for the following reasons:
Data collected by cookies or similar technologies as part of your browsing on PartyLite’s website is processed to tailor our services for you, to allow proper functioning of our website, to ensure the website is secure and safe, and to run statistics (please see below for more information regarding the website’s cookies).
Disclosure of Personal Data Collected
Some of your personal data may be accessed:
In the event that you facilitate a transaction with PartyLite, or request information from, or otherwise engage with us, and such activities require PartyLite to share your personal information with a service provider or other third party, you hereby direct and authorize PartyLite to disclose your personal information to the service provider or third party in accordance with this Privacy Policy.
If a service provider or other third party processes your personal information in a manner inconsistent with the Privacy Shield Principles, PartyLite will be liable unless it proves that it is not responsible for the event giving rise to the damage.
If you have any concerns about the use of your information or wish to be removed from our email list, please contact us at the address given at the end of this Privacy Policy.
Payment Card Information
In order to purchase certain goods and services from PartyLite you will be required to furnish our third-party vendor (“Payment Vendor”) with a debit card number, credit card number, and/or similar information (collectively, the “Payment Information”). Such Payment Information is collected by our Payment Vendor pursuant to their own terms and conditions, and you hereby acknowledge and agree that PartyLite is not responsible for, nor has any control over, the data processing of any Payment Vendor. You further acknowledge and agree that PartyLite is not provided with your full Payment Information and we are only provided an encrypted token by such Payment Vendor in connection therewith.
Children
PartyLite does not intentionally collect personal data or sensitive information concerning children and adolescents under the age of 18 or as otherwise defined in each applicable jurisdiction. A parent or guardian of a child should contact us at the email address or phone number listed at the end of this Privacy Policy. We will then delete the personal data or sensitive information of the child from our records.
Links to Other Websites
PartyLite may from time to time provide links to other affiliate websites. Please check the privacy policy of each of these other websites as they may differ from the PartyLite’s Privacy Policy.
Security
All personal data that you have specified during the shopping process will be transmitted to us encrypted from your computer. We use the proven encryption system, SSL (Secure Socket Layer). This widespread system for protection of online purchases guarantees the highest possible security not only of your order data, but also, for example, the account or credit card number used.
PartyLite uses reasonable technical and organizational measures to help protect and safeguard the order and business information from loss, misuse, and unauthorized access, disclosure, alteration, unauthorized transmission, and destruction.
Procedures for the regular review and evaluation of the effectiveness of technical and organizational measures have been established. However, no information system can be fully secure, so we cannot guarantee the absolute security of your personal information. Moreover, we are not responsible for the security of information you transmit to the Site over networks that we do not control, including the Internet and wireless networks. You provide us with any information and data at your own risk. PartyLite shall not be liable or otherwise responsible for any data incidents that may compromise the confidentiality, integrity, or security of your personal information. Where we have given you (or where you have chosen) a user ID and password to access the Site, you are responsible for maintaining the security and confidentiality of those log-on credentials and not revealing them to others. You must contact us immediately if you have to reason to believe that your user ID or password to our Site have been compromised.
Not all personal data collected on this website will be saved. Personal data that is stored is encrypted, and all systems connected to the Internet are equipped with firewalls that are regularly monitored to ensure a high level of security.
We store your personal data in our data center in New Jersey and Massachusetts, USA, and at Amazon web services.
If you have concerns about the use of your information or want to be deleted from our email list, please contact us.
Data Retention Period
We will keep your personal data only as long as necessary for the purposes of the processing for which it was collected (typically the length of the contract). We may, however, keep your data for a longer period of time in application of specific legal or regulatory provisions and/or to comply with applicable statute of limitations periods. In case of longer data retention for other reasons, we will inform you of such reasons and of the applicable retention period upon collecting your personal data.
To determine the data retention period of your personal data, we use the following criteria:
Your Rights
European Union Privacy Rights. If you are located in the European Economic Area and the UK (post-Brexit), you may have certain rights with respect to the personal information we have about you. To the extent permitted by the European Union (EU) General Data Protection Regulation (GDPR), applicable EU Member State data protection laws, and the UK Data Protection Act, the following may apply to you:
State Privacy Rights. Pursuant to the California Consumer Privacy Act of 2018, as amended (“CCPA”) and California Privacy Rights Act (CPRA), and other state privacy laws, you may have the following data privacy rights depending on the state you live in.
To exercise any of these data privacy rights, please contact us, or have your authorized agent contact us, in accordance with the “Contact Us” section listed below. In the event you submit, or your authorized agent submits on your behalf, a data request, you (and your authorized agent) hereby acknowledge and agree, under penalty of perjury, that you are the consumer, or the agent is your authorized agent, whose personal information is the subject of the request. We will respond to any data requests within the timeframes required by law, and we may charge a fee to facilitate your request, where permitted by law. The rights afforded under the CCPA/PRA and other state privacy laws are not absolute, and PartyLite may be permitted to refrain from undertaking any action or changing its data processing activities, in response to a data request you submit to us. If PartyLite denies a request, we will provide the reason(s) for denying it and you or your authorized agent may contact us, in accordance with the "Contact Us" section listed below, to submit an appeal of PartyLite's decision to deny the request. If you make, or your authorized agent on your behalf makes, any request related to your personal data under the CCPA/CPRA or another state privacy law, PartyLite will ascertain your identity (and the identity of the authorized agent, to the extent applicable) to the degree of certainty required under the law before addressing your request. PartyLite may require you to match at least two or three pieces of personal data we have previously collected from you before granting you access to, or erasing, specific pieces, or categories of, personal data, or otherwise responding to your request. We may require written documentation that demonstrates a third party is authorized to serve as your agent for the purposes of submitting the requests set forth herein.
Canadian Privacy Rights. Where, in accordance with this Privacy Policy, we export your personal information to a country outside Canada, that personal information may be available to the applicable foreign government or its agencies under a lawful order made in that foreign country for purposes other than described herein. You may have the right to request access to and to correct the personal information that we hold about you, or withdraw your consent to the use of your personal information under certain circumstances. If you want to review, verify, correct, or withdraw consent to the use of your personal information, please contact us in accordance with the instructions provided in the “Contact Us” section. We may request specific data from you to help us confirm your identity. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
Changes to the Privacy Policy
Please note that we may update this Privacy Policy at any time to adapt it to potential new practices and service offerings. In such case, we will change the “last update” date and we will indicate the date on which the changes have been made. In case of significant change, we will inform you by any appropriate means.
Please read this Privacy Policy at regular intervals, so that you are always informed about the current status.
Cookies
A “cookie” is a file that is stored on your hard drive containing information about you. PartyLite may set cookies on your hard drive to assist you in navigating the PartyLite website. Most Internet browsers delete cookies from your computer's hard drive, prevent cookies from being stored, or give a warning before storing a cookie, so please read your browser's instructions or use the help function for further instructions.
Google Analytics
Google Analytics is used on our websites. This is a web analytics service provided by Google, Inc. (“Google”). Google uses cookies on this website for this web analytics service. The information generated by the cookie about the use of our online offer by the users (are usually transmitted to a Google server in the USA and stored there. The information collected includes information about the websites and the pages you visit, your online shopping and shopping habits and the transactions you have made. Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offering and to provide us with further services related to the use of this online offer and the internet usage. In this case, pseudonymous usage profiles of the users can be created from the processed data.
You can prevent the collection and storage of cookies by setting your browser software accordingly. For Google Analytics, you can prevent the collection and storage of data generated by the cookie and its use of the online offer as well as the processing of this data by Google by downloading and installing the browser opt-out plug-in available at the following link: https://tools.google.com/dlpage/gaoptout. An opt-out cookie will be stored on your device. If you delete your cookies, you must click the link again. To opt out of recognition services, please go to https://idx.listrakbi.com/opt-out.html. To opt out of other third-party cookies, please go to http://www.aboutads.info/choices.
The anonymized IP address provided by Google Analytics within the scope of Google Analytics will not be merged with other data provided by Google.
Our website includes plug-ins from Facebook, Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (Facebook). They are indicated by the Facebook logo or the note “Like”.
The Facebook plug-ins lead to information about your visit being forwarded to Facebook and, if necessary, saved there if you have a Facebook account and are logged into your account while visiting our website. In the logged-in state, it is possible to assign the data to the Facebook profile.
Otherwise, the Facebook plug-in will forward to Facebook the information that you have visited the website provided with a Facebook plug-in. Through interaction with a Facebook plug-in, e.g., by clicking on the “Like” button, this information and any other information that you have entered in this context will also be saved there.
For the purpose, manner and extent of information stored by Facebook and their use, you can refer to the privacy policy of Facebook at: https://www.facebook.com/privacy/explanation. There, you can also read about preventing the storage and use of your personal data through Facebook or restricting its access.
Facebook Pixels
We use the tool “Facebook Website Custom Audiences”. By means of a pixel integrated on this website, we mark you as a user of our website. For this purpose, no personal data will be collected or used by you. Facebook can recognize you by using this pixel when visiting the Facebook website. Information about your visit to our website is forwarded to Facebook without any personal reference for analysis and marketing purposes. The information transmitted to Facebook is a non-reversible and non-personal checksum, which is based on your usage data. There is no transmission of other data under this technology.
You can access the following links to learn more about the handling of the data by Facebook and also make setting changes:
https://www.facebook.com/ads/website_custom_audiences/
https://www.facebook.com/about/ads
https://www.facebook.com/privacy/explanation
Bing Advertisements
PartyLite uses Bing Ads (Microsoft) to promote our business online. To more effectively market our product or service, PartyLite uses a small text file (a cookie) to record the completion of your transaction. Any information that Bing gathers will remain anonymous and cannot be used to identify you. Other browsers such as Internet Explorer and Mozilla Firefox, let you delete cookies and choose what types of cookies you want to allow on your computer. For more information pertaining to Bing Ads and Microsoft, please see https://privacy.microsoft.com/en-us/privacystatement.
Interest-based advertising - Canada
Our third party vendors or service providers may also use cookies and web beacons to measure the effectiveness of our ads and to determine the content and advertising to offer you, based on your interests. To support these activities we, our service providers, and business partners may use information about your visits to our website. You may opt out of other third-party vendor’s use of cookies by disabling cookies on your browser or by visiting http://youradchoices.ca/choices/ or https://youradchoices.com/. Please note that even if you choose to disable cookies you will still see advertisements while browsing online. However, the advertisements may be less relevant to you and your interests.
E-mails and Newsletters
As explained above, we use your e-mail address, which you have given us in the ordering process, for sending the order confirmation as well as other important customer information necessary for the product order, processing and delivery in our system.
When visiting our website, we may use information about your activities (surfing behavior, viewed products, shopping carts) to create a pseudonymized usage profile. We use this information to send you mailings targeted and tailored to your needs.
When you sign up for our newsletters or to hear from us, you agree that we may use the aforementioned information and your order history to send you customized mailings and marketing messages or to ask you about your satisfaction with the products you have purchased. Your data will be used solely for this purpose and will not be shared with third parties. You may revoke your consent at any time. To do this, either click on the unsubscribe link in the newsletter or send an informal letter to:
Attn: Privacy Officer.
PartyLite Gifts, Inc.
c/o Luminex Home Décor & Fragrance Co
10521 Millington Court
Cincinnati, OH 45242
via E-Mail: privacyofficer@partylite.com
Contact Us
Please contact our Privacy Officer as indicated above if you have any questions about our privacy practices, this Privacy Policy or your personal data.
Please understand that we can only respond to requests for information or inquiries about your personal data if we can ensure that you are actually the sender (in some cases we may ask you to provide us with your ID). Please make your request always in writing by mail or e-mail.